To treat our work with the utmost of care, all of our arrangements are hand-delivered. We are therefore unable to provide tracking information; however, we can provide delivery details upon request.
We are happy to offer same-day delivery within Manhattan. We offer same-day delivery orders online but the cutoff time for same-day deliveries needs to be received before noon. Please note that for same-day deliveries, floral options may be limited by what we have immediately available. Please contact us via phone, email or in person to ensure that we have received your order for deliveries placed after 12pm.
While we cannot guarantee delivery times, we do accept delivery time requests. We require at least three hours’ notice for a timed delivery; shorter timed deliveries are arranged at the shop’s discretion. There may be a rush fee for certain timed deliveries (based on time and distance). Please contact us directly for if you would like to schedule deliveries after our regular business hours, there may be an additional night fee.
For deliveries outside of the borough of Manhattan, we work in collaboration with our carefully curated network of trusted partner florists. We have established wonderful relationships with designers across the country and globe who understand our aesthetic and do a magnificent job of recreating our style for recipients abroad.
We do deliver on Saturdays and Sundays, but the order must be completed 2 days prior to the delivery date.
Please remember to include a company name, floor or suite number, and contact phone number if an arrangement is being delivered to a business address. Due to very strict security policies that many buildings in Manhattan have implemented, often times floral arrangements cannot be accepted by a front desk and must be accepted directly by the recipient or a colleague.
For deliveries to residential addresses, please remember to provide a phone number if you are unsure whether or not there is a doorman present.
Deliveries sent to addresses where no one is present to accept the arrangement will be returned to our shop, and will incur an additional fee if we must reattempt delivery.